Privacy Policy

Last updated: Sept 6, 2024

Introduction

Welcome to BroadVPN, a mobile application provided by Cloment Tech Pvt Ltd ("us," "we," or "our"). This Privacy Policy is designed to help you understand how we collect, use, share, and safeguard your personal information.

Information We Collect

We may collect the information below:

  1. Connection Logs: We may collect and log information related to your use of our VPN service, including IP addresses, connection timestamps, connection stability between your device and our server, etc.
  2. Device Information: We may collect information about your mobile device, including device model, operating system, Google advertising ID, IDFA, etc.

PLEASE NOTE: We DO NOT collect any personal data using VPN, all VPN traffic remains anonymous and untracked

How We Use Your Information

We use the information we collect for the following purposes:

  1. Providing and Improving the Service: To provide, personalize, and improve our VPN service, including intelligent network optimization based on your installed applications.
  2. Tracking Attribution: To track the effectiveness of marketing campaigns and promotions.
  3. Customer Support: To respond to your inquiries and provide customer support.
  4. Serving Personalized Ads: To serve better targeted ads to you.
  5. Security: To detect, prevent, and address technical issues or security concerns.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as set forth in this Privacy Policy.

  1. Third-Party Service Providers: We may share your information with third-party service providers to assist us in providing and improving our services.
  2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]